Introduction of short course training in optic fiber technology and database server management.
In a landmark event held at the Information and Communications University (ICU), the Deputy Vice Chancellor, Dr. Chibomba kelvin officially welcomed officials from the Zambia Correctional Service (ZCS) in a heartfelt address. He emphasized the institution’s long-standing commitment to transformative education and innovation. Dr. Chibomba recalled that the idea for the program was conceived around 2021–2022, when the Vice Chancellor, Professor Pala, initiated discussions with ZCS to develop an extraordinary academic collaboration.
He highlighted that ICU extended its degree programs to colleagues within correctional facilities, with ZCS embracing the initiative. The program was launched at Mukobeko Correctional Facility, initially targeting the female section, where female inmates were given the opportunity to enroll in engineering programs. He proudly noted that ICU had successfully enrolled female inmates from Mukobeko and currently operates a center at the facility with 14 students, including four new entrants this year.
Dr. Chibomba proposed that during graduation, arrangements could be made either for the inmates to attend the ceremony at ICU or for ICU officials to conduct the event at the correctional facilities, suggesting that both approaches were viable. He expressed hope that three of the current female students would graduate in 2025. Additionally, he mentioned that six inmate students had been enrolled at Mwebeshi, with further enrollments in Livingstone and Choma, and plans underway to expand to the Northwestern Province.
Reaffirming the university’s dedication, Dr. Chibomba assured ZCS of ICU’s competence and reliability, describing ICU as a versatile institution known for its innovation and creativity. He noted that the university had received numerous accolades and recognition, including commendation from the President of Zambia.
During the event, Mr. Musenga Danny chisanga, Dean of the School of Engineering, conveyed his gratitude to the Commissioner General for entrusting ICU with this noble responsibility. He stated that the partnership was not only a symbol of mutual trust but also a shared commitment to equipping public service professionals with vital knowledge and skills essential for thriving in today’s digital landscape.
He elaborated that, as reflected in official communication between ZCS and ICU through the office of the Vice Chancellor, Engineer Lukumba, the university was proud to support the national agenda of enhancing technological competencies across all sectors. He acknowledged the critical role played by ZCS in national security and rehabilitation efforts and emphasized ICU’s pride in contributing to the professional and technological development of correctional officers through dedicated ICT training.
The initial phase of the program, which begins on a Wednesday, was designed to span ten days and focus on three central thematic areas: optic fiber technology, server management, and database systems. Mr. Musenga noted that the training would be interactive, blending theoretical knowledge with practical application. Sessions were scheduled to run daily from 09:00 to 15:00, with a lunch break at 13:00.
He further noted that institutions like ZCS must be well-equipped to navigate the Fourth Industrial Revolution, adopting and deploying technologies that enhance operational efficiency, data security, and service delivery. He stressed the importance of fiber optics in ensuring faster and more secure communication and highlighted the value of server and data management in handling sensitive information.
Mr. Musenga urged all participating senior officers to fully leverage the expertise and insights offered during the program.
Assistant Commissioner Mr. Ngandu shandoma elaborated on the role of the Zambia Correctional Service as a key internal security agency under the Ministry of Home Affairs and Internal Security. He stated that the institution was mandated to provide humane and secure custody for inmates, who vary widely in terms of sentence length, security risk, and background—including individuals with military training and technological expertise.
Mr. Ngandu acknowledged the shift from traditional custodial methods to more sophisticated approaches prompted by digital threats. He explained that ZCS recognized the need to enhance officers’ capacity to address these evolving risks, which led to the formation of the IT unit in 2009. Initially, the department had only two or three officers, but it has since grown to include a presence in every province and eight staff members at headquarters.
He emphasized the importance of capacity building as ZCS continues to prioritize custody, security, and discipline. Mr. Ngandu thanked ICU for the partnership initiated in 2021, which focuses not only on inmate rehabilitation but also on the professional development of ZCS staff.
He also expressed optimism that the partnership would soon expand into areas such as web development, networking, and hardware management. He concluded by stating that ZCS is aligned with the government’s digital governance policy, which aims to transition to a paperless system by 2026.
The event concluded with closing remarks from Dr. Muwowo Given, who reaffirmed ICU’s commitment to fully equipping ZCS with the necessary training and support. The ceremony, organized and presided over by ICU’s Deputy Vice Chancellor, Dr. Chibomba was attended by Assistant Commissioner Mr. Ngandu, senior and assistant superintendents, a chief inspector, and a network and hardware technician.